Drug Testing Assistance

Drug Testing Assistance

Please click below to view detailed steps on how to complete the drug test, see frequently asked questions from other drivers about the drug testing process, or request assistance from our support team.

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    • I am having trouble with the quizzes

      Relay doesn’t offer assistance with quizzes. The quizzes must be completed with all correct answers to proceed. Contact Relay Support
    • Is there a fee to use the app?

      Drivers can choose Vetted or Unvetted packages. Both include a monthly fee; vetted includes a one-time setup fee (covers drug test + vetting). Up-to-date pricing is shown during the Registration step in the app. Contact Relay Support
    • What is the difference between a Vetted & Unvetted driver?

      Vetted means that a drug test was taken during the application process. Being unvetted means that a carrier has to approve you and pay for your drug test before being confirmed for one of their runs. If you are vetted, the carrier does not have to ...
    • How Long Does the Application Process Take?

      The speed at which you complete the application is entirely up to you. Most drivers can complete the application process within 1–3 business days, depending on how quickly documents are submitted, drug test results returning, and state record ...