What is the pay for drivers?
You will see the pay rates for orders before you accept them, and you will also be able to see if that order is paid on an hourly basis or a flat rate basis.
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How does the pay structure work? Is it hourly, per mile, per trip?
You will see the pay rates for orders before you accept them, and you will also be able to see if that order is paid on an hourly basis or a flat rate basis.
How do I get paid as a driver?
As a driver, you can opt to get paid instantly via direct deposit to your bank account or debit card as soon as you complete a run right through your app if you don't want to wait for a carrier's typical pay cycle.
Does Relay offer benefits for drivers?
Relay offers perks for Drivers through the Upshift Perks & Benefits program. To learn more about Upshift, please use the following link: https://relayondemand.com/upshift/
Who pays for fuel, lumpers, breakdowns, etc?
Carriers will pay and be responsible for any fuel, lumpers, breakdowns, etc. If you are a driver, make sure you are in communication with the carrier you are working with if any of these come up during a run.
Will I have 24/7 support once I join the network?
Yes! Our Support Hotline is available 24/7 to carriers and drivers, so whenever you need it we will be there to assist in whatever we can.