Am I Required to Accept Every Job?
You are never required to accept a job. You control:
Related Articles
Why don’t I meet carrier qualifications?
Carriers set requirements for their orders, and an order you tried to accept may have required 15 runs completed, no previous clearinghouse violations, or a certain number years of experience for example. You can always message the carriers and see ...
What is the difference between a Vetted & Unvetted driver?
Vetted means that a drug test was taken during the application process. Being unvetted means that a carrier has to approve you and pay for your drug test before being confirmed for one of their runs. If you are vetted, the carrier does not have to ...
What if I'm in a SAP program?
Carriers on the app that place orders can set what their requirements for the orders are. You will see when trying to accept an order if the carrier is SAP friendly. Contact Relay Support
What is Relay On Demand?
Relay On Demand is a platform that connects CDL drivers with verified carriers looking for permanent or fill-in drivers. Instead of filling out applications for every carrier, Relay allows you to: Only have to complete one application Pick and choose ...
I accepted a run but it’s not showing up in My Orders
If you accepted an order successfully, it will appear under My Orders. Try refreshing (pull down), or logging out and back in. If it still doesn’t appear, another driver may have grabbed it first. If you need help on a specific order, please contact ...