Are there reminder videos that show how to use the app while on a run?

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• Is there a fee to use the app?

  Drivers can choose Vetted or Unvetted packages. Both include a monthly fee; vetted includes a one-time setup fee (covers drug test + vetting). Up-to-date pricing is shown during the Registration step in the app. Contact Relay Support

• My password isn’t working / the app won’t let me login

  Make sure you’re logging in from your phone using the Relay app, currently only carriers can login to their account from a computer. If password reset emails aren’t arriving, check spam/junk. If you still need help, email support or submit the Driver ...

• How does this work for drivers?

  As a driver, you'll be able to pick and choose individual runs that are posted by carriers in your area who need a driver for their truck from your phone. You'll be able to see where it starts, where it's going, how much it pays, how long the shift ...

• I accepted a run but it’s not showing up in My Orders

  If you accepted an order successfully, it will appear under My Orders. Try refreshing (pull down), or logging out and back in. If it still doesn’t appear, another driver may have grabbed it first. If you need help on a specific order, please contact ...

• The carrier changed stops on me while on a run, what do I do?

  If the carrier has changed the stops from what was originally accepted, it is left up to the carrier and the driver to work on the changes and come to an agreement. If you cannot come to an agreement, you can dispute the order after you have ...