How do I update my direct deposit info?

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• How do I update my expired CDL or medical certificate?

  In the app, go to the home screen → tap the three dots → choose Update expired documents → submit the form. You can also click here to update them as well. Contact Relay Support

• My deposit hasn’t come through

  First, please confirm you initiated a withdrawal. If you have and the money hasn’t arrived in the expected time frame, click this link to escalate to support (pay issues are prioritized): CLICK HERE TO SUBMIT A SUPPORT TICKET Contact Relay Support

• Is there an update on my dispute?

  Disputes are handled on Tuesdays before the pay period closes (by end of business day, 5PM PST). If it’s been longer, please notify Relay Support. Contact Relay Support

• How does instant pay work?

  Instant pay lets you deposit funds the same day, usually within a minute or two of initiating the transfer. You can add a valid debit card in Settings under the same-day pay option to enable Instant Pay for your account. Contact Relay Support