Related Articles
How does instant pay work?
Instant pay lets you deposit funds the same day, usually within a minute or two of initiating the transfer. You can add a valid debit card in Settings under the same-day pay option to enable Instant Pay for your account. Contact Relay Support
What is the pay for drivers?
You’ll see the pay details before accepting an order. Carriers set the rates an how they pay for an order. Pay rates can be hourly, flat rate, cents per mile, or weekly. Contact Relay Support
None of my pay is available after I completed the run
This can happen if the order was completed too differently than what was estimated. Carriers can enable 100% of the funds to become available to you from their order history. You can message the carrier to ask if they can accommodate. Contact Relay ...
Is there an update on my dispute?
Disputes are handled on Tuesdays before the pay period closes (by end of business day, 5PM PST). If it’s been longer, please notify Relay Support. Contact Relay Support
What is the difference between a Vetted & Unvetted driver?
Vetted means that a drug test was taken during the application process. Being unvetted means that a carrier has to approve you and pay for your drug test before being confirmed for one of their runs. If you are vetted, the carrier does not have to ...